Hartley’s Climate Control is owned and operated by Jon and Errica Hartley of St. James. Jon and Errica both grew up in the local area and graduated from Rolla High School. Jon went on to obtain a degree in HVACR from Rolla Technical Institute. While in school, he worked for a local commercial mechanical company. He then went on to manage a local refrigeration and heating company for ten years, before deciding to fulfill his lifelong dream of owning his own business.
Errica went on to obtain a Bachelor’s degree in Psychology from Columbia College. Prior to joining the team at Hartley’s on a full-time basis, she worked for Great Circle, one of the largest behavioral health facilities in Missouri.
Jon and Errica have two daughters, Ally and Millicent, that attend Lucy Wortham James Elementary in St. James. The Hartley’s enjoy giving back to the local area communities through donations, sponsorships and volunteerism.
American Standard Customer Care™ Dealers are committed to your satisfaction.
As an American Standard Customer Care dealer, Hartley’s Climate Control takes pride in “selling the best and servicing the rest”. We know purchasing a home comfort system can often be a daunting task. But it doesn’t have to be – not if you put your trust in the hands of an Independent American Standard Customer Care™ Dealer.
These dealers are among the finest heating and air conditioning professionals in the industry because they meet the rigid requirements established in our Customer Care program – standards not everyone in the business can live up to.
Only heating and air conditioning dealers with a total commitment to excellence in every aspect of their business – from helping you select the system you need, to installation and on-going service and support – can display the Customer Care Dealer badge. Even thorough employee training is part of the quality Customer Care program.
The Mitsubishi Electric Diamond™ Contractor Advantage
Certified training and expertise
We are proud to be a Mitsubishi Electric Diamond Contractor. Only Diamond Contractors have reached the highest level of accreditation from Mitsubishi Electric Cooling & Heating. Factory trained in the Mr. Slim product, we have invested the time to develop personalized, hands-on expertise in sales, installation and service at one of Mitsubishi Electric’s approved training centers.
When you work with a Diamond Contractor, you can be sure that you’re getting the most professional, sure-handed installation and maintenance – the most reliable environmental comfort available from a Mitsubishi Electric Cooling & Heating system. What’s more, you can be sure that we are staying up-to-date on the technology as it evolves. We want to bring you the best.
The Diamond Contractor Seven & Seven Warranty Program
Our Diamond Contractor designation comes with another benefit – exclusive warranties. We can offer a seven-year limited warranty on Mitsubishi compressors and seven years on parts. This is an exclusive benefit that only a Diamond Contractor can offer.
ACCA Ensures Quality Design, Installation & Maintenance.
With roots stretching back nearly a century, ACCA develops the ANSI (American National Standards Institute)-approved standards for quality, high-efficiency design, installation and maintenance of indoor comfort systems.
As a membership organization, ACCA represents more than 60,000 professionals employed by over 4,000 member businesses. As a standards development and advocacy organization, ACCA serves the entire industry as well as all of our nation’s homes and buildings. It’s true: some contractors are better than others.
And to ensure proper energy efficiency, comfort and health, builders and homeowners need assurance that the indoor environment contractors they hire are doing the right thing, in the right way! The QA programs are the only indoor environment industry accreditation programs built around real ANSI standards, offering peace of mind that participating contractors are following the right steps to ensure a quality installation.
The Missouri Propane Gas Association is a trade organization that represents companies like ours that sell propane or propane appliances and equipment in the state of Missouri. They exist to promote safety education and public awareness of the uses of propane and the different appliances and equipment that uses propane.
BBB Gives You Peace of Mind
If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business. For more information visit www.bbb.org.
We are proud of our memberships in these fine organizations and we hope they help convince you that at Hartley’s Climate Control, we care about our customers and strive to bring you the best equipment, parts, and service available.
